It’s still 2003 where I am.
So I ordered myself a few special things for the Holidays from J. Crew and had them shipped to my NYC apartment overnight (because I was just that excited) and so I would have a fabulous new pair of jeans and gloves to wear home to see the parents.
Little did I know that “snow delays” would push my delivery until tomorrow (Wednesday) and no one would be here — and I don’t live in anything close to a doorman building so that meant my package of newly purchased goods would be left for 5-7 days rotting in the cold.
Frustratingly, I found this out when I got home from work, eagerly expecting my package, and received the dreaded e-mail:
I wanted to reach out to you to update you on the status of your order # xxxxxxxx. UPS has experienced some weather delays today—unfortunately this means your package may arrive one day later than expected.
In a fury, I called the customer service and explained the situation (no one would be here etc.) and also explained that I would only be at my Mother’s until Friday when I’d be leaving to go to VT for a few days. (The complication is that my Mother has all of her mail, at both addresses, forwarded to some nonsense PO Box that doesn’t except packages.)
The customer service guy charmed me by apologizing and presenting me with various opportunities and helping me reason through each one.
Long story short, insteading of F-ing me and telling me to suck it up, or just holding my package until the post-Holiday blitz, they refunded my express shipment and manually called UPS and asked them to re-route my package. They also promised me that I’d receive my package by Christmas. We’ll see if it actually gets there, but I’ll trust them for now.
The bond of my undying love for everything J. Crew just got just a little bit stronger.
New Yorkers — Tune in to Channel 5 for FESTIVUS
My girl Amy! Can we talk about The Sun’s repetitive use of “Oh no she didn’t.”
Clever — If only I was a Jew and staying in NYC for Christmas.
Chinese and a Movie: Mel Brooks Double Feature — Blazing Saddles + Spaceballs
Friday, December 25, 2PM
Mainstage, 92YTribeca, 200 Hudson Street; 212-601-1000